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Request to cancel your IELTS test

If you have purchased an IELTS test from MTS that takes place in more than two weeks' time, you have a 14-day cooling-off period within which you can cancel and receive a full refund. Otherwise a £75 admin fee applies. Cancellations less than 1 day before the exam are not eligible for refund.

Can I cancel my IELTS test and get a refund?

Yes, but how much you get back depends on when you cancel. If your test takes place more than two weeks from now, you have a 14-day cooling-off period in which you can cancel for a full refund; after that a £75 admin fee applies.

Full refund
Within the 14-day cooling-off period, if your test takes place more than 2 weeks from now
After cooling-off
£75 admin fee deducted from the refund
No refund
Cancellations less than 1 day before the exam