Test Day Staff

At MTS, we take the integrity of our examinations very seriously. Central to this commitment is our team of skilled invigilators, who play an essential role in ensuring that every test is conducted in a secure, professional, and supportive environment. We have a team of over 350 invigilators operating in the UK and Ireland. Our invigilators are recruited locally and undergo intensive training and monitoring sessions conducted by our highly experienced compliance team.

Why our invigilators stand out

All our invigilators undertake the following checks and training:

• Enhanced DBS
• Test security and compliance
• Exam invigilation
• Child protection and safeguarding awareness
• Customer service

Diversity and inclusion:

Our invigilators come from diverse backgrounds, bringing a wealth of experience and perspectives that enrich our testing environment.

Experience:

Our invigilators often have prior experience in education, administration, or customer-facing roles, further enhancing the test-taker experience.

Monitoring and support:

Regular feedback and performance evaluations ensure our invigilators consistently meet the high standards expected at MTS.

Safety measures:

Invigilators are briefed on health and safety protocols and trained to adhere to the highest standards.

Customer-focused approach:

Through comprehensive customer service training, our invigilators are equipped to provide a calm and professional environment that supports test-takers in performing at their best.

Together, our invigilators embody the core values of MTS, ensuring fairness, integrity, and excellence in every examination.

Remote proctoring

MTS offers a remote proctoring service with a team of over 200 trained human remote invigilators based in the UK.

Test takers are monitored in real time and also recorded on video, so their test can be reviewed at a later date if needed.